Refund Policy

Effective October 28, 2026

All purchases from ExamZilla are final and non-refundable, including monthly access, lifetime access and one-on-one tutoring. Because the course is digital and you get full access right after checkout, we do not offer refunds or credits for change of mind, unused time, partial months, content you did not use, or exam results. Before buying, you can try ExamZilla for free with the free practice quiz and the free sample lesson, and the monthly plan lets you study without a long-term commitment. You may cancel monthly access at any time; once you cancel, you will not be charged again, and you keep access until the end of the month you have already paid for, but the current month is not refunded. Tutoring sessions are non-refundable; you may reschedule a session with at least [24] hours’ notice, a session missed without that notice is forfeited, and if we cancel a session, we will reschedule it or refund that session in full. We will issue a refund in these cases only: if you were charged twice for the same purchase, if you were charged for a monthly renewal after you had already cancelled, or if you paid but we failed to give you access to what you bought and could not fix the problem within a reasonable time. To request a refund for one of these reasons, contact us within 30 days of the charge through ExamZillaPrep.com/ea/contact with the email address you used to buy and a short description of the problem, and approved refunds are returned to your original payment method. Accounts terminated for breaking our Terms of Service, including sharing logins or copying course content, are not eligible for any refund. Nothing in this policy limits any rights you may have under the law where you live. This policy is part of our Terms of Service.